Why I cannot pay with IKEA invoice?
Please check that you have entered your social security number correctly and the order value doesn't exceed the maxinum amount.
Maximum amount for IKEA invoice is 3 000 € (for new customers it is 2 000 €). Invoice cannot be used as payment method, if you have paid part of your order with a different payment method. Ikano Bank's system calculates a separate credit decision for each order. If the credit decision is negative, the invoice payment method cannot be used.
IKEA customer service doesn't see the reason for the negative credit decision. For more information, you can ask Ikano Bank's customer service, whose contact information can be found on Ikano's website at www.heirahoitus.fi.
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