How do I make a Click & Collect order?
Select your desired store's pickup box or pickup point from the Click & Collect section when placing your order.
Making a Click & Collect order is easy! Just add the products you want to the online store's shopping cart and select your desired store's pickup locker or pickup point from the Click & Collect section when placing your order. Please note that the pickup time cannot be specified more precisely.
After placing the order, enjoy life and wait for a message from us: we will notify you when your order is ready for pickup and provide detailed pick-up instructions.
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When can I pick up my Click & Collect order from the department store/pick-up lockers?
When your order is collected and ready for pickup, you'll receive a notification with more detailed pickup instructions.
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How can I return a Click & Collect order?
Click & Collect order can be returned directly to the department store or by Posti.
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What happens if the Click & Collect order is not picked up?
If Click & Collect order is not picked up, it will be returned back to the store and money will be returned to buyer.
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Can I place an order in advance for me to pick up?
Place an order with Click & Collect method: Pay online and wait for confirmation that your order is available for pickup.
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Can I change the collection time for Click & Collect -order?
If the pickup date can be modified, link to do the change will be included in the collection notification.
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How long is Click & Collect order stored?
Our store and external Click & Collect pick-up points store orders for three days. Pickup machines for two days.
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