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Can someone else pick up my order for me?

Order can be picked up by showing email- or text message notification about the order.

If someone else is picking up your order for you, make sure they have an email or text message confirmation with them.

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  • Can I pre-purchase the products and pick them up later?

    You can use the Click & Collect order: when you place it, you will get notified when you can pick up your purchase from our department store.

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  • Can I reserve products?

    No, but you can place a Click & Collect order of the products found in the store, and pick up your purchase after it has been collected.

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  • Why can't I place a Click & Collect order?

    If the nearest store does not have the product of your choice, it is unfortunately not possible to place a Click & Collect order.

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  • What are the prices for Click & Collect services?

    Click & Collect from picup boxes and from stores is 0,-. Click & Collect from pickup points is 25,-.

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  • Can I change the content of my Click & Collect order afterwards?

    Processing of your Click & Collect order starts immediately after payment, so no changes can be made to the paid order.

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  • What are Click & Collect pick-up point and Near you pick-up point?

    In the Click & Collect service, you can choose either the department store or an external pick-up point as the pick-up location for your order.

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