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Can I change the content of my Click & Collect order afterwards?

Processing of your Click & Collect order starts immediately after payment, so no changes can be made to the paid order.

The processing of the Click & Collect order starts immediately after payment, so the content of the paid order cannot be modified, nor can the order pick-up location be changed. If you want to change the tray order to pick up at the customer service point, please contact our customer service. If necessary, you can check from Order tracking whether it is still possible to cancel the order. It is also good to know that we offer a 365-day exchange and return policy for our products - you can exchange or return if you wish products even after purchase.

 

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