Prepare your visit
Planning on visiting an IKEA store? Amazing!
Here, you’ll find information about the features and facilities at our stores, so your visit can be planned with confidence. Accessibility, diversity and inclusion are embedded in our culture, with our teams always ready to give a warm welcome to everyone.
Accessibility and assistance
At IKEA, accessibility, diversity and inclusion are embedded in our vision to create a better everyday life for the many people. That's why we are committed to being as accessible as possible, so that everyone has a wonderful shopping experience whenever, wherever and however they choose to shop.
Accessible department store
- Wheelchairs available
- Shopping trolleys designed for wheelchairs, contact Customer service for support
- Wheelchair accessible checkouts
- Accessible toilets
- Accessible parking for people with disabilities near entrances
- Assistance dogs are welcome
- Wide and accessible aisles
- Elevators
- There are many resting places in our stores, such as benches where you can relax or just reflect on your purchase.
- Silent shopping hour
Help with shopping
Silent shopping hours
Our department stores have quiet shopping hours every month, during which you can shop in peace without music or ads.
A quiet shopping session is held on the first Wednesday of every month at 18.00-19.30
Help with shopping
Mobile interpretation service for sign language
At IKEA we are committed to developing the equality of the customer experience in all our operations and have introduced a mobile interpreting service as part of our continuous efforts to make our services accessible to as many people as possible.
Småland and Children's IKEA services
IKEA services for children and families with children
IKEA welcomes the whole family. The numerous services we offer guarantee that it is easy to come to us on a shopping trip with the whole family.
IKEA stores have many nice things for the youngest members of the family, but the little ones have also been taken into account in our more mundane matters.
Småland
The children's all-time favorite, Småland, is a supervised IKEA playground where you can leave your children in safe hands while you do your own shopping. In the Småland playroom, you can swim in the ball pit, watch movies, draw and color, or just play.
Restaurant services
Restaurant
Come and enjoy good food and a relaxed atmosphere in our Restaurant and Bistro, not forgetting the delicacies of the Swedish Food Market.
Welcome to enjoy good food!
In our restaurant you will find:
- Many food options in childrens portions
- A family area with a play area
- High chairs, microwaves and children's cutlery
- Childcare room
Arrival and EV charging
Arrival at IKEA location
You can find arrival information at our locations on their own pages. We will guide you on how to get there by public transport or by car. Parking is free at our department stores and we clearly guide you to special parking spaces.
EV car charging
IKEA stores offer owners of fully electric cars and plug-in hybrid cars the opportunity to charge their cars during a visit to the store.
IKEA app and free Wi-Fi
IKEA app
Whether you already have a specific project in mind or need inspiring ideas, the IKEA app will help you get started. Get inspired, explore individual offers, visualise your dream space and find everything you need to prepare for your next visit to IKEA.
Free Wi-Fi
Our department stores have free wireless internet access. So you can safely use the IKEA app, assistive apps or even spend a moment working remotely with breakfast or lunch in our restaurant.
You can access the internet connection using the public network found in the name of the department store when you are in the vicinity of the department store.