IKEA Physical and Digital Gift Card, Merchandise return card and Promotional Card Terms and Conditions

The following IKEA Gift Card, Merchandise Return Cards, and Promotional Card Terms and Conditions (referred to as the “Agreement”) describe the terms and conditions that apply to use of any physical or digital IKEA Gift Cards, Merchandise Return Cards, and Promotional Cards (collectively, “Cards”). This Agreement is between you and IKEA. By purchasing, accepting, or using your Card, you agree to be bound by this Agreement. If you do not agree with this Agreement, do not purchase, use, or accept the Card.

1. About Your Card
The Cards are issued by IKEA.

2. Balance Inquiry
You may inquire regarding your balance at any IKEA store. The balance you receive when inquiring is an estimate only. In most cases, the balance is adjusted immediately when you make a purchase, but there may be occasions when the balance adjustment is delayed. The Cards may not be reloaded with additional value.

3. Expiration/Fees
Physical and digital Gift Cards and Merchandise Return Cards do not expire. Promotional Cards may expire depending on the particular promotion; thus, please refer to the specific terms and conditions for your Promotional Card. No fees for inactivity or service fees apply to any Cards. However, IKEA reserves the right to refuse to honor any Card in the event of a disputed credit card charge, bounced check or other failure of consideration.

4. Redemption
Your Card is redeemable only for purchases of merchandise, services, food, and beverages at participating IKEA locations. Promotional Cards may have further limitations. The Cards have no cash value and may not be redeemed for cash (except as required by law) or used to purchase another Card.

5. No Refunds
No refunds are permitted with respect to the purchase of Gift Cards and eGift Cards; all sales are final.

6. Risk of Loss, Lost, Damaged, or Stolen Cards
The value of any lost, damaged or stolen Cards will not be replaced. You are responsible for safeguarding your Card from unauthorized use. Title and risk of loss for Cards pass to the purchaser upon the electronic transmission of the Card to the purchaser or the designated recipient, the delivery to the carrier, or at the time of purchase or refund for in-person transactions, whichever is applicable. Cards must be obtained from IKEA or an authorized third party.

7. Resale Prohibited
You may not sell a Card or otherwise barter for its exchange. However, you may transfer a Card to another person for no monetary consideration (e.g., as a gift).

8. Maximum Value
The limit for amount on gift cards will be displayed on the order page.

9. MANDATORY BINDING INDIVIDUAL ARBITRATION
Please read this section carefully. It affects legal rights that you may otherwise have and requires individual final and binding arbitration of most disputes instead of resolution in court.
Arbitration is the submission of a dispute to a neutral arbitrator, instead of a judge or jury, for a final and binding decision, known as an “award.” Arbitration provides for more limited discovery than in court, is subject to limited review by courts, and the result is confidential. Each party has an opportunity to present evidence to the arbitrator in writing or through witnesses. An arbitrator can award the same damages and relief that a court can award under the law and must honor the terms and conditions in this Agreement.

10. Limitation of Liability
IKEA MAKES NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO THE CARDS INCLUDING, WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTY OR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN THE EVENT THAT A CARD IS NON-FUNCTIONAL, YOUR SOLE REMEDY, AND IKEA’S SOLE LIABILITY, SHALL BE THE REPLACEMENT OF SUCH CARD. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OR CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU.

11. Governing Law
This product is developed in accordance with the regulations outlined by the European Union and more specifically, the EU General Data Protection Regulation (GDPR)

12. Fraud/Violation of Terms
IKEA reserves the right to refuse to honor, or to suspend or deactivate a Card where IKEA suspects that the Card was obtained fraudulently, in violation of this Agreement, or in violation of applicable laws or other applicable IKEA terms and conditions. IKEA is not responsible for, and assumes no liability to you for any unlawful conduct or fraud by any third party associated with any Card.