How can i change my invoice?
If you have inadvertently entered an incorrect billing address for your order, we are unfortunately unable to change it retrospectively. It is only possible to change your invoice if IKEA is responsible for the incorrect details.
Please get in touch with our customer service team.
We will correct the error as soon as possible and apologise for any inconvenience caused.
You can change your payment method in the Mer – ConnectME app or in your Mer profile under 'Payment Methods'.
Read moreIf you make a purchase in the online store, you will receive your invoice by e-mail after the contract has been concluded.
Read moreYou can only change your IKEA for Business payment card details in writing. Either by post on business stationery or by e-mail from your business e-mail address. Simply send us the e-mail to [email protected].
Read moreYou are not able to pick up your order on the agreed date? No problem! Do you know that an authorized person can also collect your goods?
Read moreYou can change this either via the app or when loading ad hoc.
Read moreYou can request a VAT invoice via our website.
Read more