Why is there another email address when I activate Control Anywhere?
The first user who set up Control Anywhere (or integrations) and their email will be the host to the hub and will also be the person who has to grant access to other users via their email.
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There can be several reasons why Control Anywhere is not working: - Make sure you have an internet connection via either Wi-Fi or mobile phone (3G/4G/5G). - Make sure Control Anywhere is enabled in the IKEA Home smart app.
Read moreTo ensure that your furniture arrives at your doorstep, you can simply order it online and have it delivered by a freight forwarder. After entering your zip code, you will see all available shipping methods. Choose between "Standard Curb Delivery" or "Express Curb Delivery" and decide on a delivery date. Then enter your data and receive a confirmation by email with the fixed delivery date. On the day of delivery, please ensure free access to the delivery location. An adult must receive and sign the goods. The shipping company will deliver your order outside the building as close to your address as the driveway allows. Then check directly whether everything is complete and undamaged. If something is missing or damaged, our IKEA customer service will be happy to help you.
Read moreYou can log in to your personal area by simply entering your email address.
Read moreThe IKEA Family account allows you to manage your personal data, communication preferences and digital receipts independently in the profile. The IKEA Family Card is available digitally, is personal and can also be used abroad. For benefits such as the birthday voucher, the newsletter settings must be active and the profile data must be stored correctly in good time.
Read moreYes. You can install the IKEA Home Smart app for iOS on your Apple Watch and interact with your DIRIGERA Hub.
Read moreYour saved kitchen designs are linked to your email address. To view the kitchen designs that you have created yourself or together with an IKEA kitchen expert during a planning appointment, log in to your IKEA account and open the METOD kitchen planner. There, you will find an overview of all saved plans.
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