Can I leave product reviews?
We would be delighted if you would leave a review for our products!
Whether you have purchased one of our items or simply used it, you can leave a review and share your opinion directly on the product page on IKEA.at. If you're logged into your customer account and have already received your order, you can also review items through your purchase history. It will help other customers make the right decisions before making a purchase - and it helps us to improve.
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What can I do if my product smells unpleasant?
We are sorry, that you are dissatisfied with our article and have concerns about the smell - of course we have a solution for you.
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Can I return a product that I have already opened or assembled?
You can return any product in undamaged condition within 365 days, even if you have previously assembled it.
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Do you remove products from the range?
Yes, sometimes items leave our range to make room for new products.
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Can I also return products at the store?
Yes, undamaged products can be returned to all furniture stores within 365 days. Please make sure to bring your receipt with you.
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Where can I find an overview of product recalls?
You can find an overview by entering "product recalls" in the search field.
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Can I make a return online even though I bought the items in the furniture store?
Yes! You can also arrange a pick-up for items that you have bought in the furniture store.
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