Product Recycling Fund

The price of this item includes a contribution to a Product recycling fund to ensure that waste electrical and electronic equipment is collected and recycled in a responsible manner.

Reika Izumikawa

Store Manager

Store Information

What's IKEA?

IKEA FAMILY

Service

Store information

Address:

2-2-2 ShinMisato Lala city, Misato city, SAITAMA pref.

Customer services phone:

+81-(0)48-950-0300

Note: Please confirm the numbers not to call other places. Thank you.

Store opening hours:

Everyday:10:00－21:00
*Parking entrances close at 20:30.

We are closed on 1st January every year.

IKEA Shinmisato

You can enjoy your shopping if you don't come by car.

Home Delivery Service

Would you like your purchased furniture delivered to your home?
We offer home delivery service. The charge for the delivery depends on a weight of furniture and the area where you live. Please click here to check the charge where you want to deliver to.

Notice! Following items cannot be delivered: fragile, plants, and foods.

We also offer “Tebura-de-box” for smaller items.
Charge: 1,000yen (Able to deliver to all over Japan)
Weight: up to 25kg

Please note that we can neither accept returned goods nor offer alternative ones, even in case the goods and products are broken.

For more details, please visit our delivery counter in our store.

< About Free Home Delivery Service >
We are sorry to announce that we will stop Free Home Delivery Service in zones for the purchase of more than 100,000yen from Monday, June 1st. Sorry for your inconvenience.

You don't need to worry about how to assemble any more!

Assembly service

If you want help assembling your furniture, we will introduce you an assembling company. Just talk to our Customer Service department about pricing and availability.

Småland at IKEA Shinmisato

Welcome to Småland!

In order for customers to fully enjoy shopping at IKEA, we offer free baby-sitting. We would like to help mothers and fathers to have relaxing shopping time at IKEA. Meanwhile, we would also like your children to have a good time.

Before leaving your children at Småland
Before you leave your children with us, we would like you to check out the list below so that we can provide the safest care for your children. Please go over the list and check if your children meet the following:
Are your children;
　　　□　between 4 and 10 year old?
　　　□　toilet trained?
　　　（We are sorry, but we are not able to accept children with diapers and training pants.)

<< Time for free baby-sitting >>

< On weekdays >
Time for free baby-sitting: 60 minutes maximum (We may shorten the time limit depending on how crowded it is.)

< On Saturdays, Sundays and Holidays. During long holiday seasons such as summer >
In order to avoid overcrowding, and long waiting hours, we plan to set the reshuffle the times for baby-sitting. We provide schedule slips which tell you the time of reception at Småland area, so please come to the reception counter with your application filled out when the time comes.

* Please check at the Småland entrance for further information about how to proceed.

For Customers with Pets

Customers with small dogs and cats

We kindly ask our customers with small dogs and/or cats to cooperate as below:

In the store, please enjoy your shopping having your dear pets in the bag or carrying cage. (Please refrain from walking on the leash and/or holding in your arms.)

In case you do not have a bag nor cage, we provide you with our blue bags for pets at the main entrance. Please ask our entrance staff.

We ask you to refrain from bringing in your pets to the following areas:

Restaurant at 2F, Bistro and Sweden Food Market at 1F, First aid room at 1F, baby care room on each floor.

Please refrain from tying the leash with your pets on our premises.

Thank you for your kind understanding and cooperation.

* The entry of animals other than small dogs and/or cats is not permitted at IKEA Shinmisato.