Product Recycling Fund
The price of this item includes a contribution to a Product recycling fund to ensure that waste electrical and electronic equipment is collected and recycled in a responsible manner.

IKEA Kohoku

How to shop
How to Shop@IKEA
Enjoy shopping!

Let us introduce how to shop at IKEA!

1.Please pick up a shopping list, a pencil, a paper measure and a yellow bag at entrance!

2.If you find a good article, please check the price tag. Please write down the location of the article on the shopping list.

3.Pick up the shopping cart in the 1F market hall. Put your yellow bag in it and now you are ready for more shopping! We also have flat trolleys in the self serve area.

4.If you would like, please buy a blue bag or a paper bag at the cashline so you can bring all the items!
Blue bags:99yen Paper bags:L size 20yen

>Pleas click here for a big image of the floor map!

Gift card
Notice to customers making payment by gift card

On Tue. Nov.10th, IKEA gift cards will not be able to be used for payment or purchased in certain hours due to system maintenance.

We are sorry for any inconvenience caused and look forward to your next visit soon.

New Home Delivery
Home Delivery
Home Delivery Service

New Home Delivery Service from Thursday, February 26th.

As of February 26th, 2009, we are going to operate the New Home Delivery system, see below link for details and pricing.

Fee for Zone1-4

NEW! Fee for out-of-area (only in Japanese)

Tebura de Box

Please note that the delivery schedule may change without prior notice depending on the area you live in and traffic conditions.

If you have any questions, please ask the staff in the delivery counter.

Tebura de Box
Tebura de Box

You can send small items for 1000yen all over Japan with a tebura de box!

 Price:1,000yen (including delivery charge)

 Size: 400 x 400 x 300mm & 500 x 500 x 600mm

 Capacity: up to 25kg


IKEA Kohoku Free shuttle bus
IKEA Kohoku
Free shuttle bus

Den-en chofu- IKEA Kohoku Free shuttle bus
Our free shuttle bus runs between Den-en chofu station (Tokyu Toyoko and Meguro lines) and IKEA Kohoku. The bus leaves from Den-en chofu station's bus pool.

Weekdays: Every 90min.
Weekends and public holidays: Every 45min.

>Oct 31, Nov1, Nov3 Den-en chofu Timetable

>Den-en chofu shuttlebus timetable

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Shin Yokohama-IKEA Kohoku Free shuttle bus
Our free shuttle bus runs between Shin Yokohama station (JR and Yokohoma city subway) and IKEA Kohoku.

Weekdays: Three times per hour
Weekends and public holidays: Four times per hour

The bus leaves from the bus stop beside the foot bridge in front of the "Tokyu Inn" which can be seen from the north exit of Shin-Yokohama station.

>Shin-yokohama shuttlebus timetable

Småland at IKEA Kohoku
Nov 2 -
Smaland closed due to influenza

In order for customers to fully enjoy shopping at IKEA, we offer free child day care. We would like to help mothers and fathers to have a relaxing time shopping at IKEA while your children also have a good time.

Due to the spread of flu, we have decided to close smaland because of the current influenza situation in Yokohama City.

We are sorry for the inconvenience and will re-open smaland when the situation improve.

About Småland
Free Kitchen Planning Service
Kitchen Planning Service
Kitchen Planning Service

We extend this free service until Aug 31th!!
You can have the free kitchen planning service including a sink or a range ( usual service price : 7900yen).

* If you apply for a kitchen storage planning, you can receive the planning srevice for 2900 yen!

If you are considering installing IKEA kitchen, why don't you try the planning service as a first step!!

Please make a reservation to contact centre: 045-470-7500

Free internet service in 2F restaurant
Bring your PC
and enjoy internet in 2F cafe!
We have started wireless internet service (Wi-Fi) in 2F cafe as of Oct 1st 2008. Bring your pc in restaurant and enjoy internet service!

Network name: IKEA Kohoku Time : 9:30 - 20:30 (excluding Sat, Sun, national holidays and our peak days)

* AC power supply is not available.

Free internet service in restaurant
Love or exchange
Love or exchange
"Try it at home for 90 days"

At IKEA we have a wide variety of quality pillows, quilts and mattresses, so chances are good you'll find a comfort solution that's just right for you. But sometimes, after a while, you may start to feel that the pillow is higher than you thought, or the mattress too soft.
If you're not completely satisfied with your new pillow, quilt, mattress or mattress pad, bring it back within 90 days and we'll exchange it for one that you love.

Return and Exchange Policy

  • You may exchange any of the below listed products once within 90 days if you are not completely satisfied with your purchase.
  • We recommend you try your mattress or bedding for at least 30 days, since it takes a while for your body to adapt to a new comfort solution.
  • Below listed products can be exchanged after the package is opened.

    This policy applies to:
    SULTAN mattresses
    SULTAN wooden-base spring mattresses
    SULTAN slatted bed bases
    GOSA pillows & MYSA quilts
    IKEA 365+ pillows & IKEA 365+ quilts

    * Sorry, we cannot accept returns on products from the As-Is outlet.

  • Please take your purchase along with the original receipt to the Returns Counter at your IKEA store.
  • For credit card purchases, be sure to bring the card by which you made the payment, together with your credit card receipt and your ID.
  • We will issue an IKEA gift card with the amount equivalent to your purchase price.
  • Please purchase the new item you wish to exchange for using this gift card.
  • Delivery and transportation costs for exchanging items will be at your expense.
  • This policy will be effective from January 16, 2009.

  • The rule regarding pets
    Have them stay at home

    Due to hygiene reasons, no pets are allowed to enter the store except guide dogs.
    Please have your pets stay at home while you shop in IKEA Kohoku!

    Thanks for your understanding.

    Event
    Event Welcome to our family friendly store! Go to Event
    Restaurant
    Restaurant IKEA Kohoku serves fresh and healthy food at restaurant & cafe, and bistro. Go to Restaurant
    IKEA FAMILY
    IKEA FAMILY Join IKEA Family and enjoy discounts and special offers throughout our store and in the restaurant. Visit IKEA FAMILY
    Our offers
    Our offers Everyday a fantastic offer at IKEA Kohoku!!! Go to Our offers