Can I edit my Click & Collect date?
Due to limited space, pick-up times cannot be extended or pulled earlier. Orders are held for 24 hours after they're ready. If you need more time, cancel your order and place a new one using the track and manage my order tool.
It is not possible to change the pick-up date of your click & collect order. If you need a new date, we ask that you please cancel your order and place a new one with your desired date.
Please note that you have an extra 24 hours to pick-up your order from the time the ready for pick-up notification email is sent. Also, the pick-up time slot chosen is an estimate; kindly wait for the ready for pick-up email before going to pick-up your order.
If you do not pick up your order, you will automatically be refunded for the merchandise only. Please allow 7 business days to see the refund on your original method of payment.
If you have any questions, or need assistance, please don't hesitate to reach out to us by chat or give us a call at 1-866-866-IKEA (4532).
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