Call to purchase

Ready to buy without the hassle?

IKEA’s Call to Purchase service is designed to turn decisions into action. Speak directly with an IKEA expert to get instant guidance, sell products and services, and place your order in minutes. No delays, just a simple call that moves you from browsing to buying, fast and confidently.

Shop by phone

Call 8003040098 if you need advice or assistance with making a purchase of products and services.

Opening hours:

Saturday to Thursday 9 am to 10 pm

Friday 1 pm to 10 pm

Call us

How it works

Call us to request a product or service on 8003040098
A trained agent will guide you, recommend solutions, and prepare a digital quotation
The sales advisor confirms options, costs, and delivery time slots
Receive a payment link via text to complete your purchase
After payment, you’ll receive a digital invoice and delivery confirmation

Enjoy free delivery on your purchases of SR 1,500 or more.

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Whatever you’re planning, we can help

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Kitchen planning

We know it’s not always simple and there’s a lot to consider. With the remote planning service, we're here to help plan your dream kitchen.

Wardrobe planning

Book PAX wardrobe planning session with our specialists to discuss options and finalise your purchase.

A dimmable white ÖVERSIDAN LED wardrobe lighting strp w sensor

Living room planning

Bring your living room to life and plan a space that works for you.

A birch/Tibbleby beige/grey PERSBOL armchair

A dark grey IDÅSEN drawer unit on castors

Save your business time and money with IKEA for Business

As a business customer, you can do everything yourself – but you don’t have to. We offer personal help with the entire purchase from planning to delivery and assembly.

Go to IKEA for Business

Delivery

We'll bring your purchases straight to your home.

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Return policy

It’s OK to change your mind.

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Guarantee Information

At IKEA we like to have your back.

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Payment options

We have multiple payment options for in-store and online.

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FAQ

1. How can I complete a full shopping experience with IKEA over the phone?

Contact IKEA’s dedicated customer service team on 800 304 0098 to start your shopping journey.

A sales advisor will help you choose products, check availability, and provide pricing details.

Get guidance on payment options, delivery, or click & collect.

Enjoy a complete shopping experience with personalized support, without visiting the store.

2. How can I buy furniture online easily and confidently without visiting the store?

Use IKEA’s phone ordering service to shop from home.

A dedicated sales advisor supports you in selecting the right furniture, confirming sizes, and availability.

Place your order and arrange delivery smoothly, combining online convenience with personalized assistance.

3. Will I receive any documents after placing my order?

Yes. You’ll receive a digital quotation and a payment link both sent directly via text message, after payment you will also receive a digital invoice.

4. How is delivery arranged when I purchase by phone?

When you place your order over the phone, the sales advisor will confirm delivery options, costs, and available time slots, then help you schedule delivery as part of completing your purchase.