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IKEA is recalling a repair action of certain LETTAN mirrors

IKEA announces recall for repair action of certain LETTAN mirrors, due to breaking wall fittings

 

IKEA urges all customers who own an affected LETTAN mirror to stop using it, and to order replacement wall fittings free of charge.

Customer safety is the starting point for IKEA. Therefore, we are announcing a recall for repair action on LETTAN mirrors with a date stamp before and including 2105 (YYWW), due to risk of breaking wall fittings.

IKEA develops its products using a rigorous risk assessment and testing program, to make sure that the products live up to all applicable laws and standards on the markets where they are sold.

Despite this it has come to our attention that some of the fittings that attach LETTAN mirrors to the wall, have been breaking. This has in turn led to some mirrors unexpectedly falling. Therefore, we urge all customers who own an affected LETTAN mirror to stop using it, and to order replacement wall fittings free of charge.

Please visit XXX or contact IKEA on XXX, to order the required number of the replacement fitting with item number 139298/1.[SB1]  [SB1]Internal note: Each market is responsible to add in relevant After Sales contact information to their respective recall announcements. For some, this will likely mean referring customers to an already existing spare part ordering website, other markets will refer customers to support centre or a selling unit, where an IKEA employee can order the replacement fitting for the customer via ASAP, etc.

IKEA apologizes for any inconvenience this recall for repair action may cause.