IKEA New Zealand’s zero emission deliveries powered by Jump Charging

IKEA New Zealand has partnered with Jump Charging to develop and deliver a state-of-the-art electric-vehicle charging ecosystem that will support the retailer’s aim of  zero-emissions home deliveries across Auckland and in the future, across New Zealand, as well as making EV charging accessible and convenient for its customers and IKEA co-workers.

The two organisations have worked together to design a solution that is scalable, future-proof and aligned to IKEA’s long-term sustainability ambitions.

At the new IKEA Sylvia Park store, Jump Charging has installed: 

• Two 100 kW Kempower DC station chargers, each with dual CCS2 connectors, powering Mainfreight and NZ Post electric last-mile delivery vehicles.
• Twenty-five 7.4 kW Wallbox Commander 2 AC chargers for customer and IKEA co-worker EV charging.

At IKEA’s external warehouse in Māngere, the installation includes:

• Six 100 kW Kempower DC station chargers to service last-mile delivery vehicles and inter-site transport.

With its delivery partners NZ Post and Mainfreight, IKEA New Zealand is now achieving 100% electric metro deliveries in the Auckland metro area, with the ambition of expanding this for the wider delivery network across the country.

Alexandra Kelly, Zero Emissions Delivery Lead, IKEA New Zealand, said, “Zero emission delivery is at the heart of our market entry to New Zealand, so we are incredibly pleased to have collaborated with Jump Charging on the charging infrastructure at our Sylvia Park store and Māngere warehouse to make that a reality. Alongside home deliveries, we are proud to be able to offer EV charging to IKEA customers co-workers while they are visiting or working at the IKEA Sylvia Park store; actively supporting their choice for a more sustainable transport option by making charging convenient and accessible.”  

Alex Watson, CEO, Jump Charging said, “A business’s success is only as good as the reliability of its operations. As a global leader in the transition to zero-emission deliveries IKEA must be able to rely on its partners, and we are honoured that they have placed their trust in Jump Charging.

Our priority is delivering solutions that are not only designed and built to meet our customers’ needs but work first time every time. That focus underpinned this project as we worked with the IKEA team to ensure the best outcomes for their business, now and into the future.

As an end-to-end solution provider dedicated to serving the commercial and heavy transport sectors, we understand the importance of dependable products and full support. Building long-term relationships gives our customers the confidence that their infrastructure not only works but becomes an enabler for commercial success.

It has been a pleasure to work alongside IKEA to help realise their vision for a truly sustainable delivery network here in New Zealand. We look forward to the success of IKEA New Zealand and are excited for our continued support of such an iconic and inspiring company.”

Jump Charging’s project delivery team collaborated closely with IKEA’s zero-emissions and construction teams to integrate charging infrastructure across a major new-build retail site and an airport-owned logistics facility. Despite the inherent challenges of such environments, the project was completed efficiently through a unified, solutions-focused approach.

Additional key features delivered by Jump Charging include:

• Deployment of intelligent load management across AC and DC chargers, enabling control of energy distribution to optimise site capacity, protect electrical infrastructure and ensure reliable operation during peak demand.
• Hardwired ethernet connectivity for all AC chargers to ensure reliable communication with the Charging Management System (CMS), mitigating the risk of interference in the ground-floor car park.
• Seamless integration of existing staff chargers into the Nova Charge Hub platform.
• Centralised emergency-stop capability for AC charger banks and individual E-stops for each DC charger, enabling rapid and controlled shutdown if required.
• Comprehensive training for IKEA’s transport providers and customer-facing teams to support confident, day-to-day operation of the system.

Jump Charging will also manage and maintain IKEA’s charging infrastructure on an ongoing basis, supported by Nova Energy’s Charge Hub CMS for monitoring, reporting and billing.

With the Sylvia Park store opening in December 2025, Jump Charging is proud to support IKEA’s vision for a cleaner, more sustainable delivery network.