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Have a problem? Reach out to our customer support team for help.

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Contact our customer support centre

Call us

Get in touch with our customer service team and they will help you as soon as possible.

Call (+64) 9 802 4864, our team is available Monday to Friday 10am - 4pm NZST/NZDT.

Chat with us

BILLIE, the IKEA chatbot, is available 24/7 to help answer your questions.

You can also chat with our team through BILLIE from Monday to Friday 10am - 4pm NZST/NZDT.