You can easily request a new password by selecting “Forgot your password?” on the login page. If your email address is registered with us, we will send you an email with a link to create a new password.

Need help? contact us, and we will assist you further.

All links in this email start with https:// and contain ikea.com. Your browser will also show you a padlock icon to indicate that the website is secure.

There is often a lot to remember when you are out shopping, and we understand that it is easy to forget one thing or another. All lost items that are found are registered. If you have forgotten an item, you can contact customer service, and we will help you further.

Yes, as long as you had an active IKEA Family membership when you shopped, we can help you get the discount.

Sometimes things don't go as planned, but we will of course help you.