Skip to main content

Make a claim on a product or service

Got a problem with a product or service from IKEA? We're here to help you find a solution. Contact us by phone or visit your nearest store.

We want you to be happy with your IKEA products and services. If something isn't right, we're here to help.

How to make a claim:
What you need:
Please have your proof of purchase ready – it helps us assist you faster.
Are you an IKEA Family member who registered your purchase? You'll find your receipts digitally on your profile.