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Here’s what you can do

Need a hand? We’re here to help. Whether you want to return something, find the right spare part, or get quick answers in our FAQ, you’ll find simple ways to sort it out below. Let’s make things easier, together.   

Return or change a product

Find out all about how to exchange or return your products.

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Spare parts

Are you missing a part? Order your spare part online

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FAQ

Browse our frequently asked questions

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My case

Track case status and next steps. Log in to your IKEA account first.

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Ways to contact us

Call us

Speak to a co-worker in our Customer Support Centre +370 5 250 00 55.

I-V 9:00-18:00

VI-VII 10:00-18:00

Email us

You can contact co-worker via email [email protected].

Social media

If you are the social kind of person you can either contact us or follow us. We are available here.

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Visit us at the store

Vilnius

Vikingu street 1, LT-02182 Vilnius, Lithuania

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Kaunas

Jonavos street 60, LT-44192 Kaunas, Lithuania

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Klaipdėda

Silutės road 29, LT-91107 Klaipeda, Lithuania

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Šiauliai

Geguziu street 30, LT-78346 Siauliai, Lithuania

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