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I purchased an appliance from IKEA and it is not functioning properly, what do I do?

In the event that an appliance is not functioning properly, please click below for further instructions.

Please ensure that your purchase is still under warranty. If it is in fact still under warranty, we kindly ask that you contact the manufacturer directly.

You can find the contact information in the instruction manual that comes with your appliance. If you have already spoken with the manufacturer and require further assistance, contact IKEA Customer Support Centre.

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