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Can another person pick up the product at an IKEA store?

Yes, you can also pick it up on behalf of the orderer.

If you are coming to collect product, please be prepared to present the following:
, an email titled "Notification of receipt of your product"
, and if collecting at a city store: an email with the subject "IKEA order number:" or "【IKEA XXX】 order:"
(In general, we do not verify your identity, but there are cases where we may do so.)

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