A fair and equal value chain
IKEA impacts many people in the world across our business and we recognise our responsibility to ensure we always respect human rights and understand the impact our business has on both the people and the communities where we operate. The IKEA business is values-based and strives to put caring for people at the heart of our decision-making.
By 2030, our ambition is to play our full part in contributing to a fair and equal society by respecting and promoting human rights across the value chain and contributing to resilient societies.
The people in the IKEA value chain:
- 216,000 IKEA co-workers (and their families) – from product development and supply to production, transport and retail.
- Customers and their families in 63 markets (899 million visits to 480 IKEA Stores and 4.6 billion visits to IKEA websites in FY24).
- Thousands of suppliers and service providers across the world. Millions of people work in the IKEA value chain to make and transport our products and components, provide food for our restaurants, and deliver essential services to IKEA companies.
- The people in the communities where we operate, and in society at large.
Figures updated January 2025
Our responsibility
Our responsibility includes everyone in the IKEA value chain: IKEA co-workers, workers at our business partners and people working in other parts of our value chain, our customers as well as the communities where we operate. While growing our business to reach more of the many people, we must ensure that people across our value chain can thrive. That’s why we’re taking action to strengthen the resilience of people in our value chain and in the communities where we operate, focusing on those who are most vulnerable.
We’re striving to take our full responsibility as a business to respect human rights and ethical business practices, to providing and supporting decent and meaningful work across the IKEA value chain, and to further developing into an equal, diverse and inclusive business.
In addition, we’re advocating for a more fair and equal society, in line with our commitments and in collaboration with policymakers and external partners.
We are committed to:
Being a responsible business and contributing to resilient societies
We are committed to respecting human rights and children’s rights by operationalizing the UN Guiding Principles on Business and Human Rights and the Children’s Rights and Business Principles, ensuring we address our most critical human rights risks and impacts across our value chain. We also commit to promote human rights and children’s rights in society.
We ensure that we follow ethical business practices, including combatting corruption, securing ethical handling of data and digital technology, including artificial intelligence, complying with both the intent and purpose of the law regarding corporate tax policies.
We must secure a strong approach in relation to climate and nature, health, political and social justice crises to secure the safety, livelihoods and resilience of our co-workers and partners across our value chain.
We engage with communities along our value chain to create a positive social impact and prevent negative impacts from the IKEA business.
Advocating for mandatory human rights due diligence
IKEA welcomes the adoption of the EU Corporate Sustainability Due Diligence Directive (CSDDD). We support sustainability due diligence legislation in general, as we believe due diligence can have a significant impact on people, societies and the planet by helping businesses understand their impact for better governance and decision making. IKEA has been advocating for such legislation, including through joint statements such as the 2021 Nordic Business Network for Human Rights, as well as the 2023 statement joint call from business, trade unions and civil society organization.
Respecting children’s rights at every step
As a global business we have a big responsibility to demonstrate leadership and to be aware of our impact throughout the entire IKEA value chain – from how we source raw materials, all the way to design, production, marketing, and sales that impact the rights of children, directly and indirectly. Most importantly, in everything we do, we want to act in the best interest of children.
Providing and supporting decent and meaningful work across the IKEA value chain
We are committed to providing living wages and income* in IKEA operations and support the same among our business partners and in the wider sectors of which we are a part. We are committed to providing and supporting everyone in the IKEA value chain to make sure they have access to safe and healthy work, labour rights and social protection, as well as securing stable and predictable work. Included in this is securing a just transition to a net-zero and circular economy.
We are also committed to providing and supporting that everyone in the IKEA value chain is empowered to play an active role in their work, is free to join or form associations of their choice (or to refrain from doing so) and bargain collectively, and is recruited responsibly.
* Responsible Wage Practices is an IKEA programme and related framework and methodology which takes a holistic approach to the subject of wages by placing equal focus on equality at work, pay principles, competence, dialogue and living wage.
New global framework and assessment methodology ready for rollout
The IKEA Responsible Wage Practices Framework and Assessment Methodology takes a holistic approach to the subject of wages by placing equal focus on equality at work, pay principles, competence, enabling dialogue, and a living wage. The ambition is to create a wage system that’s fair, inclusive and for the many. Our aim is to enable people and families in the IKEA value chain to live a decent life, wherever they are. This new assessment methodology was adjusted and finalised after an extensive validation exercise in spring 2021, spanning 65 units in 22 countries and four continents. During FY22, we began the work of setting a Responsible Wage Practices baseline within IKEA operations and throughout the value chain, and in FY23 the implementation has begun.
Being an equal, diverse and inclusive business
IKEA is committed to embracing all dimensions of human diversity and strive to reflect the demographics of the societies in which we operate. We actively work to prevent discrimination and ensure equality in opportunity and treatment.
One important part is creating accessible and inclusive workplaces, where people can be themselves at work and everyone’s voice is heard. Another is being a child friendly business, with focus on securing child safeguarding, family-friendly practices and inclusion and empowerment of children and youth.
Being for the many people, we strive to be inclusive and include different needs and perspectives into our offer. To do this, we must also secure a more inclusive and diverse IKEA value chain by integrating social businesses, minority owned enterprises and small and medium sized enterprises.
Improving gender balance
We continue to promote gender equality in our operations through new and existing initiatives on both global and market levels. We’re committed to building a gender balanced business that offers equal opportunities to all co-workers. We have inclusion approaches that help us create work environments that are safe and welcoming for all people.
Expanding our work with social entrepreneurs
IKEA partners with social businesses to create global products that create job opportunities for those who need it most. We also run programmes and make investments that support social entrepreneurs around the world.
Addressing inequalities
The world economy has grown exponentially over the past hundred years, contributing to the largest reduction of poverty in the history of humanity. At the same time, there is an ever-increasing level of inequality and social instability. Inequality has become a systemic risk threatening individuals, communities, companies and entire economies.
Global challenges such as climate change and nature loss, and geopolitical conflicts continue to accelerate inequality, hitting the most vulnerable the hardest. Inflation and an increased cost of living are also amplifying inequality.
Climate change alone could push 130 million people into extreme poverty by 2030. At the same time, the transition to a net-zero economy brings additional challenges for livelihoods and human rights, as industries make the needed changes.
Building a better business
The IKEA way of doing business is strongly rooted in the IKEA values and culture – they show up in our actions, decisions and behaviours. This behavioural part is reflected in how we do business and how we interact with each other, our business partners and customers. The IKEA business requirements cover a wide range of topics, including business ethics. Important documents covering business requirements are: