Taking back and returning old electrical appliances and batteries

If you are in possession of electrical and electronic equipment that becomes waste (old appliances), you must dispose of it separately from unsorted municipal waste. This means that you are not allowed to dispose of them with household waste, but must send them for collection and return (collection).

Waste batteries that are not enclosed by the old appliance and lamps that can be removed from the old appliance without causing damage must be separated from the old appliance without causing damage before being handed in at a collection point.

When returning a new electrical or electronic appliance, IKEA will take back an old appliance of the end user that is essentially identical in function at the place of return free of charge. This is your private household when shopping in an IKEA store in the Customer Support/exchange area or in the case of a delivery ordered by you, if you inform us when concluding the contract that you will return an old appliance to us with the shipment. We will ask you when concluding the contract whether you intend to return an old appliance upon outbound delivery of the new appliance.

In the case of online shopping on IKEA.de, free collection from your home is limited to heat exchangers (refrigerators and freezers), screens, monitors and appliances with screens larger than 100 cm² and large appliances (e.g. washing machines, tumble dryers, dishwashers, electric stoves and electric ovens, electric hobs, lamps). Old appliances such as lamps (light sources), small appliances (e.g. lamps, clocks, sound or video reproduction devices, small monitoring and control instruments, adapters, plugs, HDMI, audio and video cables) and small IT and telecommunication devices that do not exceed 50 cm in any external dimension (e.g. USB cables,Network cables), you can return them free of charge to Customer Support/Exchange in the IKEA stores or via the collection points in your area, which you can find at https://www.interzero.de/weee-annahmestellen.

We will take back old appliances that are not larger than 25 centimeters in any external dimension free of charge, regardless of whether you have purchased a new IKEA product. You can return these old appliances free of charge to Customer Support/Exchange in the IKEA stores or via the collection points in your area, which you can find at https://www.interzero.de/weee-annahmestellen. Returns are limited to three old appliances per appliance type.

You are responsible for deleting your personal data from old devices.

The icon of a crossed-out wheelie garbage can shown below indicates the separate collection of electrical and electronic equipment.

The WEEE registration number of IKEA is: DE 69061567.
To fulfill our duty to provide information in accordance with Section 18 (4) sentence 3 ElektroG, we refer to the following BMUV website (German):
https://www.bmuv.de/themen/kreislaufwirtschaft/statistiken/elektro-und-elektronikgeraete.

If you are the owner of batteries that are waste (used batteries), you must dispose of them separately from other waste, including mixed municipal waste. This means that you are not allowed to dispose of them in household waste, but are legally obliged to return them to separate collection points provided for this purpose.

You can return used portable batteries (manually portable disposable and rechargeable batteries for everyday household and office appliances) free of charge to your IKEA store at the collection point set up in the Customer Service area or to another collection point in your area (e.g. the municipal recycling center).

The icon for marking batteries is the crossed-out wheeled garbage can shown below, which is affixed to all IKEA batteries or their packaging.

Avoid creating waste by buying rechargeable or long-life batteries and avoid unsorted municipal waste and littering the environment by disposing of used batteries as described above. Also audit whether there are opportunities to recondition or reprocess used batteries with the goal of reuse.

Batteries can contain hazardous chemical substances that harass the environment and endanger human health. This applies in particular to batteries containing lithium, which can easily ignite and cause fires if handled improperly.

Batteries and accumulators that are contained in appliances and can be removed without destroying them must be disposed of separately. The usedseparate collection and proper disposal help to avoid negative impacts on the environment and human health. If batteries contain the chemical hazardous substances cadmium (Cd), mercury (Hg) or lead (Pb) and these exceed the legal limits, you will find the respective chemical symbol below the icon of the crossed-out wheelie garbage can.

Hg = battery contains more than 0.0005 percent mercury by mass
Cd = battery contains more than 0.002 percent cadmium by mass
Pb = battery contains more than 0.004 percent lead by mass