How do I complain about my electrical appliance?
In order to offer you the best possible service quickly in the event of a technical defect, we work with specialized partners throughout Germany.
You can find out which service partner is responsible for your appliance in the documentation for your appliance or here by entering the IKEA article number.
Please note that the form is only available in German.
If you need spare parts for your electrical appliances, that's no problem.
Read moreYou have three options to choose from:
Read moreYou’ll need to remember a few things to make sure our fitters will be able to fit your new kitchen smoothly.
Read moreWe’re sorry you have to file a claim. You have the following options.
Read moreIf you have inadvertently entered an incorrect billing address for your order, we are unfortunately unable to change it retrospectively. It is only possible to change your invoice if IKEA is responsible for the incorrect details.
Read moreYou can find the invoice for your order in your IKEA Family or IKEA for Business profile.
Read more