Can I return my IKEA mattress?
We’ll gladly help you find the right mattress for your needs. You can test an IKEA mattress for 365 nights.
We’ll gladly help you find the right mattress for your needs. You can test an IKEA mattress for 365 nights.
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We’re aware that it takes more than ten minutes to decide whether a mattress is right for you. You’ll need around four to six weeks to get used to a new mattress.
That’s why you can take your new mattress home with you and lie and sleep on it until you’re convinced of its quality and comfort.
If not, just bring the mattress you purchased together with the receipt or invoice as proof of purchase to your IKEA store within 365 days after purchase. IKEA will refund you the full purchase price with a refund card.
Remember that conditions and requirements will apply when returning a mattress.
It is possible to return an item that is open or assembled if the item is complete and clean. Remember to bring your receipt or proof of purchase to an IKEA store for your return.
Read moreThe best thing to do is to go back and ask at the customer service desk whether any of your lost personal belongings or purchases have been handed in at the IKEA store.
Read moreYou would like to resell your IKEA product?
Read moreIt’s okay to change your mind. You can use our generous 365-day return policy if, contrary to expectations, you’re not happy with your purchase or change your mind.
Read moreThis is no longer possible. After 70 years, IKEA ceased production of the popular catalogue in December 2020.
Read moreYou can also return your products within Germany to an IKEA store other than the one where you originally purchased them.
Read more