Where is the Click & Collect counter in the store?
It's very simple.
The Click & Collect pick-up counter is not located at the main entrance.
The entrance to each of our IKEA stores is signposted with ‘Click & Collect pick-up counter’ or ‘Goods collection’.
This entrance is also open before store opening hours, as you can book pick-up appointments before opening hours at many IKEA stores.
Shop online and pick up your order at the IKEA store or at one of our pick-up stations on the date of your choice.
Read moreWe’re glad to see you’re interested in our products! Sometimes, due to high demand, our stores may temporarily reach their capacity for Click & Collect orders. We recommend checking back later or selecting a different store if possible.
Read moreYou can pick up your Click & Collect order at any IKEA store or at one of our pick-up stations. Pick-up is signposted on site.
Read moreYou are not able to pick up your order on the agreed date? No problem! Do you know that an authorized person can also collect your goods?
Read moreYou can use IKEA gift & credit cards (with PIN code) to pay for your Click & Collect order. Only the combination with a Klarna payment is not possible.
Read moreIKEA Pick-up Boxes are similar to parcel stations and allow you to pick up your Click & Collect purchases regardless of the store's opening hours. We currently offer this service at our stores in Berlin Tempelhof and Berlin Spandau.
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