What do I do if I have accidentally deleted my pin code for the IKEA pick-up box or have not received it at all?
Unfortunately, it is not possible to request a new collection code by telephone or e-mail. Please come to the customer service desk in the store during opening hours. Our staff will be happy to help you.
Please excuse that there has been a technical malfunction. Please come to the customer service desk in the store during opening hours. Our staff will be happy to help you.
Read moreThe best thing to do is to go back and ask at the customer service desk whether any of your lost personal belongings or purchases have been handed in at the IKEA store.
Read moreLost your IKEA Family membership card? No problem, you can still use your digital card.
Read moreBy registering or activating your profile, you can manage your orders, submit complaints, and easily order spare parts.
Read moreGladly, as long as the gift card number is legible.
Read moreWhen you log in with your IKEA profile, you can either enter your password or have a one-time code sent to the e-mail address you have entered. To do this, enter your e-mail address and select ‘Send one-time code'.
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