Can I return a product that I have already opened or assembled?
It is possible to return an item that is open or assembled if the item is complete and clean. Remember to bring your receipt or proof of purchase to an IKEA store for your return.
As part of our 365-day returns policy, you can return assembled furniture if it is new and unused. It must not show any signs of use, stains or similar. The original packaging is not required.
If your piece of furniture is older or used but in good condition, we will still give it a second chance. You can find more information here.
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Changed your mind? No problem! You can return any product that meets the IKEA return policy within 365 days. This return policy does not apply to pre-cut items (e.g., fabrics, kitchen countertops), green plants, and second-chance items.
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