Why is my postcode not recognised by the system in the shopping cart?
Please check whether you have entered a valid German postcode.
If so, there may be a problem with the availability of one of the products. Please delete the unavailable product from the shopping basket to complete the purchase process.
If this is not the problem, please check that your browser is up to date and delete your cache, internet history, temporary files and cookies.
Delivery times and delivery options depend on stock levels and whether there is available delivery capacity. You can view the delivery options in the shopping basket.
Read moreIt may happen that you are only offered a forwarding agent delivery for a product that is suitable for parcel delivery. In this case, your product is currently not in stock in the parcel warehouse.
Read moreThe Shop & Go function is already available in many countries, but not in all.
Read moreYou have finished your shopping tour, then go to the marked “Shop & Go checkout”, which you will find directly in the checkout area.
Read moreSometimes it is difficult to find or scan the barcode on a product. In such a case, you will almost always find an identical product with a scannable barcode.
Read moreThe coupon for forwarding delivery is only valid for this delivery method. This coupon is not valid for other delivery methods such as parcel or express delivery. Please check if your chosen delivery method is possible for your products in the shopping cart.
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