How can I change my delivery date?
Changes to your delivery depend on how your products are delivered to you.
It is not possible to change the delivery date for parcel deliveries.
The following applies to forwarding deliveries: As long as the option “Change delivery date” is displayed in your order overview, you can choose a later delivery date.
If you would like to change your delivery date in the chat, open this page and type "Change delivery date" into the chat. Please have your order number ready.
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You can make some changes to your order. This depends on the delivery method and the status of your order.
Read moreYou are not able to pick up your order on the agreed date? No problem! Do you know that an authorized person can also collect your goods?
Read moreTo use this service, add your desired items to your cart, choose 'Home Delivery' at checkout and select the 'In The Home Delivery' option. Provide detailed delivery instructions, select your preferred delivery day, and confirm your order. You'll receive a confirmation email and SMS with delivery details, and on delivery day, ensure clear access and that someone over 18 is present. The driver will place items in your specified room. If you notice any problems (such as missing or damaged items), inform the driver on site and contact IKEA customer support.
Read moreSorry that you want to cancel your order. There are different options depending on your order status.
Read moreYou can change this either via the app or when loading ad hoc.
Read moreYou can arrange a new appointment by telephone. You can reach our service partner POS on +49 2638 921 8000.
Read more