Can I cancel my order?
Sorry that you want to cancel your order. There are different options depending on your order status.
You can quickly and easily cancel your delivery yourself in your order overview as long as the “Cancel order” option is displayed.
If you are no longer able to make the change yourself, please let us know via our contact form.
The refund will be made to the means of payment you used.
It is not possible to change the address or add or cancel individual products.
Read moreYou can change or cancel the service you have ordered.
Read moreYou can make some changes to your order. This depends on the delivery method and the status of your order.
Read moreYou can cancel your gift card order within 14 days. Send us a letter or e-mail with the revocation.
Read moreUsing the link in your confirmation email, you can contact us to arrange a new appointment.
Read moreYou will receive your refund as soon as possible to the payment method you used.
Read more