Can I return my old electrical appliance to IKEA?
Yes, you can return your old electrical appliance to your IKEA store under certain conditions.
We will dispose of the device professionally for you and send it for recycling.
The WEEE registration number of IKEA is: DE 69061567
Your old appliance does not have to be from IKEA and you do not need proof of purchase for this appliance.
Important: You are responsible for deleting any existing personal data before returning it to us.
Small appliance with an edge length of less than 25 cm
Elektrogeräte mit einer maximalen Kantenlänge von weniger als 25 cm kannst du am Umtauschschalter im IKEA Einrichtungshaus oder über interzero zurück geben. You can return electrical appliances with a maximum edge length of less than 25 cm at the exchange counter in the IKEA store or via interzero.
Large appliance with an edge length of more than 25 cm
We will take back electrical appliances whose smallest edge length exceeds 25 cm if you buy a similar appliance from us.
This applies, for example, to refrigerators, televisions, extractor hoods and the like. You can return the appliance at the exchange counter in the IKEA store.
If you would like us to take back your old appliance when we deliver your new IKEA appliance, please let us know in advance. So that we can organize everything for you, please order the return on the day of your order using our contact form.
You can order an installation service for your IKEA electrical appliances.
Read moreDo you need a replacement part for your IKEA appliance, such as an extra dishwasher basket or a new refrigerator shelf? That's no problem either!
Read moreIn order to offer you the best possible service quickly in the event of a technical defect, we work with specialized partners throughout Germany.
Read moreYou can also return your products within Germany to an IKEA store other than the one where you originally purchased them.
Read moreChanged your mind? No problem! You can return any product that meets the IKEA return policy within 365 days. This return policy does not apply to pre-cut items (e.g., fabrics, kitchen countertops), green plants, and second-chance items.
Read moreWe’re sorry you have to file a claim. You have the following options.
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