How do I get a return label?
It's very easy. Simply fill out the return form online. You can choose whether you want to use the express return at the IKEA store or the free return by post in a parcel.
Enter all the required information in the return form and we will send you the barcode for the express return or your prepaid return label by e-mail.
Simply prepare your return yourself online:
Read moreQuestions about refunds and credit notes are best clarified together.
Read moreIt is possible to return an item that is open or assembled if the item is complete and clean. Remember to bring your receipt or proof of purchase to an IKEA store for your return.
Read moreIt’s okay to change your mind. You can use our generous 365-day return policy if, contrary to expectations, you’re not happy with your purchase or change your mind.
Read moreWithin the 365-day right of return, you can return parcelled products to us free of charge.
Read moreThe refund depends on the original price and the condition of your piece of furniture.
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