Can I return my IKEA product?
Changed your mind? No problem! You can return any product that meets the IKEA return policy within 365 days. This return policy does not apply to pre-cut items (e.g., fabrics, kitchen countertops), green plants, and second-chance items.
Bring your product and the original proof of purchase to a furniture store. You can make an appointment
Feel free to inquire about alternative return options.
It is possible to return an item that is open or assembled if the item is complete and clean. Remember to bring your receipt or proof of purchase to an IKEA store for your return.
Read moreIt's okay if you change your mind. If, contrary to expectations, you are not satisfied after your purchase or change your mind, you can take advantage of our generous 365-day return policy.
Read moreCan't make it to the furniture store? You can also have your goods collected within your 365-day right of return.
Read moreIn order to make room for exciting new products, we occasionally have to remove items from our range.
Read moreYes, we offer you the IKEA ‘Zweite Chance’ programme for this purpose. Under certain conditions, IKEA will buy back the furniture and then offer it for sale in the Zweite Chance Markt.
Read moreWe are happy to provide you with an overview:
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