What should I do if I haven’t received my IKEA Gift card?

If you have lost your gift card, someone else has used it without your permission or it has been damaged, unfortunately we cannot block or replace the card. Gift cards are treated like cash.

If you are an IKEA Family member and have registered your card at the time of purchase, you can view your purchases and receipts online.

Select the payment option “Add an IKEA gift/repair card” in the order process.

That depends on where you bought the card.

Gladly, as long as the gift card number is legible.

The gift card will be in your mailbox within three to five working days after IKEA has received your payment.