Is it possible to return IKEA products to another store?
You can also return your products within Germany to an IKEA store other than the one where you originally purchased them.
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Changed your mind? No problem! You can return any product that meets the IKEA return policy within 365 days. This return policy does not apply to pre-cut items (e.g., fabrics, kitchen countertops), green plants, and second-chance items.
Read moreAt IKEA, we believe that an easy logistic impacts both the planet and the people. Having a simple and straight-forward transportation from producer to warehouses allows us to secure low product prices as well as limit our CO2 emissions. But this means as well that we cannot transfer articles from store to store.
Read moreIt's okay if you change your mind. If, contrary to expectations, you are not satisfied after your purchase or change your mind, you can take advantage of our generous 365-day return policy.
Read moreWithin the 365-day right of return, you can return parcelled products to us free of charge.
Read moreRegardless of whether you have used Shop & Go for your purchase or not, you still have the option of exchanging or returning products to our customer service.
Read moreYou can only return products purchased in Germany to one of our German furniture stores. Our return policy only applies to products purchased in Germany.
Read more