Is it possible to return IKEA products to another store?
You can also return your products within Germany to an IKEA store other than the one where you originally purchased them.
At IKEA, we believe that an easy logistic impacts both the planet and the people. Having a simple and straight-forward transportation from producer to warehouses allows us to secure low product prices as well as limit our CO2 emissions. But this means as well that we cannot transfer articles from store to store.
Read moreChanged your mind? No problem! You can return any product that meets the IKEA return policy within 365 days. This return policy does not apply to pre-cut items (e.g., fabrics, kitchen countertops), green plants, and second-chance items.
Read moreIt's okay if you change your mind. If, contrary to expectations, you are not satisfied after your purchase or change your mind, you can take advantage of our generous 365-day return policy.
Read moreWithin the 365-day right of return, you can return parcelled products to us free of charge.
Read moreCan't make it to the furniture store? You can also have your goods collected within your 365-day right of return.
Read moreRegardless of whether you have used Shop & Go for your purchase or not, you still have the option of exchanging or returning products to our customer service.
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