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Can I keep expanding my smart home with new product releases from IKEA if I have a TRÅDFRI gateway?

As we keep developing new smart products, and as the technology they require also evolves rapidly, not all smart products will be able to connect to TRÅDFRI gateway and will require DIRIGERA hub instead.

 

  • Can I use the IKEA Home smart app with TRÅDFRI gateway?

    No. The app "IKEA Home smart" only works with DIRIGERA hub, and the app "IKEA Home smart 1" is only compatible with TRÅDFRI gateway.

  • I already have a smart home system from another brand, can I use smart products from IKEA in that one?

    With DIRIGERA hub, the IKEA Home smart app can guide you in connecting to Google Home, Amazon Alexa and Apple HomeKit.

  • What type of support can I get for my smart home from IKEA (DIRIGERA hub, TRÅDFRI gateway, IKEA Home smart app and smart products)?

    We're happy to support you, when and how you like.

  • Is it possible to add smart products from other brands to the IKEA Home smart app?

    No. Only smart products from IKEA can be connected to DIRIGERA hub and managed in the IKEA Home smart app. Our range of smart products solves needs throughout the home and we continously develop new products.

  • Can I use the smart products from IKEA I already have at home with DIRIGERA hub and the IKEA Home smart app?

    Yes. All smart products in our range can be paired with DIRIGERA hub.

  • How do I update the IKEA Home smart app, DIRIGERA hub and my smart products?

    The apps IKEA Home smart (works with DIRIGERA hub) and IKEA Home smart 1 (works with TRÅDFRI gateway) can be updated in either App Store or Google Play, wherever you first downloaded it. Make sure to keep your app updated to enjoy the latest features! DIRIGERA hub and TRÅDFRI gateway, together with your smart products, automatically stay updated.