Can I have my old mattress disposed of by IKEA?
Yes, provided your new mattress is delivered by one of our forwarding agents. It is not possible to take back old mattresses if they are delivered by post or parcel.
The following applies to forwarding deliveries:
Please indicate directly with your order whether you would like to dispose of it.
We charge € 14 / mattress for mattress transportation. You can find more information here.
When collecting the old mattress, our driver will have a suitable bag ready for disposal. You are responsible for packing the old mattress. The old mattress is then disposed of in accordance with the statutory regulations.
Please note that we require a lead time of 3 days for the service. It is not possible to return mattresses to the furniture store for disposal.
You can have your old furniture picked up when our service partner delivers your new furniture. Note the conditions that apply.
Read moreWe’ll gladly help you find the right mattress for your needs. You can test an IKEA mattress for 365 nights.
Read moreThe best thing to do is to go back and ask at the customer service desk whether any of your lost personal belongings or purchases have been handed in at the IKEA store.
Read moreYou can return product packaging at your nearest IKEA store if you don’t want to dispose of it at home.
Read moreYou are welcome to use our Click & Collect service.
Read moreIt is possible to return an item that is open or assembled if the item is complete and clean. Remember to bring your receipt or proof of purchase to an IKEA store for your return.
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