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Why do I need an email address to use Control Anywhere?

Your email address helps us to autheticate that you are the one who is authorized to access your devices when you are outside home. We use your email for authentication purposes only, we respect your privacy and our IKEA values, so we ensure that we will not use your email address for any other purpose apart from autentication.

  • Why is there another email address when I activate Control Anywhere?

    The first user who set up Control Anywhere (or integrations) and their email will be the host to the hub and will also be the person who has to grant access to other users via their email.

  • I didn't receive the verification email to set up Control Anywhere.

    Please check folder for junk mail, or try the process again.

  • Why can't I access my speakers through Control Anywhere?

    Speakers are not supported for remote connection through Control Anywhere.

  • What is Control Anywhere?

    Control Anywhere is a feature in the IKEA Home smart app that allows you to connect to DIRIGERA hub in your smart home from anywhere in the world.

  • Do I need a remote control to manage my smart home?

    With DIRIGERA hub, you can control your home and add new smart products to it without a remote control, by using the IKEA Home smart app.

  • Do I need to be at home to control my smart home?

    Yes. The IKEA Home smart app connects with DIRIGERA hub and your smart products when you are using the same Wi-Fi.