If you want to upgrade your mattress, you only pay the difference between the original purchase price and the price of the new mattress.
If the new mattress is cheaper, you’ll receive a voucher for the difference. You can use this for a future purchase – maybe for a matching new pillow?
What happens if I exchange my mattress during the 365-night test sleep for a new one with a different price?
If you want to upgrade your mattress, you only pay the difference between the original purchase price and the price of the new mattress.
Please note the requirements and return conditions for our 365-night test sleep - for now only available in German.
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We want you to find the right mattress. That’s why you can test sleep on a newly purchased IKEA mattress for 365 nights.
Read moreFor an unused mattress, you can book a paid pickup service. A mattress you’ve already slept on must be returned to the store by yourself.
Read moreWe offer a 10-year guarantee on our mattresses. Please check the details to see which products are excluded from the guarantee.
Read moreIKEA will examine the product and check whether it is covered by the guarantee. This is what happens in a valid guarantee claim:
Read moreTo get your project started even faster, simply order your products online and pick them up conveniently at a location of your choice. Once you have entered your zip code, we will show you all available delivery methods. Select "Click & Collect" and choose your pick-up location and time slot. All you need to do now is enter your personal details and you can complete your order. You will find the order confirmation in your mailbox. As soon as your cart is packed for you, we will send you an email or text message.
Read moreYes, provided your new mattress is delivered by one of our forwarding agents. It is not possible to take back old mattresses if they are delivered by post or parcel.
Read more