How do I receive my refund?
If you return your products or cancel an order, the refund will be issued using the same payment method you originally used.
Refunds are processed immediately after the returned products are received or after the order is canceled. Depending on the refund method, it may take three to eight business days for the amount to appear in your account.
You can see the status of your refund in your profile.
You will receive your refund as soon as possible to the payment method you used.
Read moreThe easiest way to check the current status of your return is in your ‘Profile’.
Read moreYou can get a VAT refund after exporting your IKEA products from Germany. You can find all the necessary information here.
Read moreIt's very easy. Simply fill out the return form online. You can choose whether you want to use the express return at the IKEA store or the free return by post in a parcel.
Read moreSimply prepare your return yourself online:
Read moreThe refund depends on the original price and the condition of your piece of furniture.
Read more