Can I return products in another country?
You can only return products purchased in Germany to one of our German furniture stores. Our return policy only applies to products purchased in Germany.
You can also return your products within Germany to an IKEA store other than the one where you originally purchased them.
Read moreIt's okay if you change your mind. If, contrary to expectations, you are not satisfied after your purchase or change your mind, you can take advantage of our generous 365-day return policy.
Read moreSimply prepare your return online yourself.
Read moreIt’s okay to change your mind. You can use our generous 365-day return policy if, contrary to expectations, you’re not happy with your purchase or change your mind.
Read morePlease take the product in question together with your proof of purchase, cash receipt or delivery slip, to the customer service desk in any IKEA store in Germany.
Read moreIf you change your mind and want to return something, we need your proof of purchase. You can show us the original or digital proof of purchase.
Read more