Skip to main content

Product Safety Issue

Here you can get in touch with us if you have encountered a safety issue with an IKEA product.

At IKEA, product safety is our top priority. If you have had a safety issue with one of our products, please let us know so that we can make it right. Write us an e-mail to product.safety.en.de@ikea.com
Please describe the safety issue to us in detail and include the item name, item number, date of purchase, if possible, the date stamp of the product and the five-digit manufacturer code. The latter can usually be found on the type plate or label attached directly to the product (e.g. under a chair, on the back of a cabinet). You are also welcome to enclose pictures that illustrate the problem and show the type plate or label.