Second Life Buyback service
Are you looking to furnish your home but don’t know what to do with your old furniture? If your used IKEA product is still in good condition, why not make someone else happy with it?
At IKEA, you can now return used IKEA products that are in good condition and, depending on their condition, receive an IKEA gift card in return. The products must be in good condition, complete, clean, unaltered, odour-free, and properly assembled. We will then give your IKEA product a second life by reselling it in our Second Life Shop. Please note that the current range of products eligible for return may change.
Receive non-binding offer | How it works | Which products can be sold back | FAQs
Second Life Buyback service: Receive your non-binding offer
How it works
1.Calculate the estimated buyback value of your IKEA products
Check whether your items are eligible for the Second Life buyback service and provide the details and a description of the condition of your IKEA product to receive a quote.
2. You will receive your Buyback quote by email
You will receive your quote by email, including the quote number and your estimated buy-back value.
3. Return your IKEA products
Your offer is valid for three weeks from the date of receipt. Take your assembled products and your offer to your nearest IKEA store.
4. Assessment and final offer
In the returns and exchanges area, an IKEA employee will check the condition of your IKEA products. A final offer will be made, which may differ from your initial, non-binding offer.
5. You will receive an IKEA gift card
You will receive a gift card worth the value of your final bid, which you can redeem at any time online or in-store.
6. Your IKEA products get a second life
All returned products undergo a quality check and are resold in the Second Life Shop.
Suitable products for Buyback must be:
- in good, resalable condition
- listed below as eligible
- complete and fully functional
- properly assembled upon return
- clean and unaltered
- recognisable as an IKEA product (by means of a product label or stamp)
Classifications:
- Very good condition – no visible signs of usage
- Good condition – with slight signs of usage
- Acceptable – with more noticeable signs of usage
Used products that IKEA buys back
All eligible IKEA products purchased in Austria, in normal household quantities, which can be selected as part of the Second Life scheme and for which you can receive a purchase offer.
These include the following items:
- Leather sofas and leather armchairs
- Complete shelving units (no individual parts such as shelves or fronts)
- Complete desks (no individual parts such as table tops or bases)
- Complete TV and media units (no individual parts such as shelves or fronts)
- Complete wardrobes (no individual parts such as shelves or fronts)
- Dining tables and dining chairs (no individual parts such as table tops or table legs)
Used products that IKEA does not buy back
All items that cannot currently be selected under the buy-back scheme and for which a non-binding offer cannot be provided.
These include, amongst other things:
- Individual components and electrical appliances (individual components only when combined to form a fully functional piece of furniture)
- Beds, mattresses and bedding such as duvets and mattress protectors
- Sofas and armchairs
- Textiles such as headboards, decorative cushions, towels, etc.
- Kitchen furniture (worktops, cupboards, fronts, etc.)
- Bathroom furniture
- Individual components such as fronts, doors, shelves and table tops
- Kitchen appliances & electrical goods
- Home accessories and market hall items (textiles, crockery, lighting, etc.)
- Products that have been used outdoors, including wooden garden furniture
Hire a van
This makes it really easy to return your products and furniture to IKEA.
More about van hireWhy the Second Life shop exists
- Products that are being discontinued and are no longer intended for regular sale – they are in perfect condition and deserve a second life.
- Products that have been on display in our IKEA store and have inspired many customers now deserve a home where they can fulfil their intended purpose.
- Second-hand products that have been returned by customers for a variety of reasons and are still fully functional.Products with minor cosmetic damage which, although no longer perfect, still serve their purpose well.
Second Life online shop
Discover the offers in your furniture store’s Second Life online shop now and reserve your favourites from the comfort of your own home.
Give second-hand items a new lease of life. This not only brings you joy, but is also good for the environment.
When purchased, the products in the Second life shop are either partly packaged in their original packaging or already fully assembled.
Why we sell second-hand products
We all need to be aware of how our decisions affect our planet. When it comes to improving our living environment, we can, for example, ask ourselves whether products we no longer need might be able to have a second life elsewhere. Our ‘Second Life Buyback service’ is one way of making sustainable living more affordable.