Buyback service
Looking to refresh your home but unsure what to do with furniture you no longer need? If your used IKEA furniture is in good condition, you can return selected IKEA products through our Buyback service.
At IKEA, you can now return used IKEA products that are in good condition and, depending on their condition, receive an IKEA gift card in return. The products must be in good condition, complete, clean, unaltered, odour-free, and properly assembled. We will then give your IKEA product a new home by reselling it in our Second-chance Shop. Please note that the current range of products eligible for return may change.
Receive non-binding offer | How it works | Which products can be sold back
Buyback service: Receive your non-binding offer
How it works
1.Calculate the estimated buyback value of your IKEA products
Check whether your items are eligible for the buyback service and provide the details and a description of the condition of your IKEA product to receive a quote.
2. You will receive your Buyback quote by email
You will receive your quote by email, including the quote number and your estimated buyback value.
3. Return your IKEA products
Your offer is valid for three weeks from the date of receipt. Take your assembled products and your offer to your nearest IKEA store.
4. Assessment and final offer
In the returns and exchanges area, an IKEA employee will check the condition of your IKEA products. A final offer will be made, which may differ from your initial, non-binding offer.
5. You will receive an IKEA gift card
You will receive a gift card worth the value of your final bid, which you can redeem at any time online or in-store.
6. Your IKEA products get a second chance
All returned products undergo a quality check and are resold in the Second-chance Shop.
Suitable products for Buyback must be:
- in good, resalable condition
- listed below as eligible
- complete and fully functional
- properly assembled upon return
- clean and unaltered
- recognisable as an IKEA product (by means of a product label or stamp)
Classifications:
- Very good condition – no visible signs of usage
- Good condition – with slight signs of usage
- Acceptable – with more noticeable signs of usage
Used products that IKEA buys back
All eligible IKEA products purchased in Austria, in normal household quantities, which can be selected as part of the Second-chance and for which you can receive a purchase offer.
These include the following items:
- Leather sofas and leather armchairs
- Complete shelving units (no individual parts such as shelves or fronts)
- Complete desks (no individual parts such as table tops or bases)
- Complete TV and media units (no individual parts such as shelves or fronts)
- Complete wardrobes (no individual parts such as shelves or fronts)
- Dining tables and dining chairs (no individual parts such as table tops or table legs)
Used products that IKEA does not buy back
All items that cannot currently be selected under the buyback and for which a non-binding offer cannot be provided.
These include, amongst other things:
- Individual components and electrical appliances (individual components only when combined to form a fully functional piece of furniture)
- Beds, mattresses and bedding such as duvets and mattress protectors
- Sofas and armchairs
- Textiles such as headboards, decorative cushions, towels, etc.
- Kitchen furniture (worktops, cupboards, fronts, etc.)
- Bathroom furniture
- Individual components such as fronts, doors, shelves and table tops
- Kitchen appliances & electrical goods
- Home accessories and market hall items (textiles, crockery, lighting, etc.)
- Products that have been used outdoors, including wooden garden furniture
Hire a van
This makes it really easy to return your products and furniture to IKEA.
More about van hireWhy the Second-chance shop exists
- Products that are being discontinued and are no longer part of the regular range. These products are available at reduced prices.
- Products that have been on display in our IKEA stores and may show minor signs of use from being displayed.
- Second-hand products that have been returned by customers and remain fully functional
- Products with minor cosmetic imperfections that do not affect their functionality.
Second-chance online shop
Discover the offers in your furniture store’s Second-chance online shop now and reserve your favourites from the comfort of your own home.
When purchased, the products in the Second-chance shop are either partly packaged in their original packaging or already fully assembled.