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What should I do if an IKEA Smart product fails during an update?

If an IKEA Smart product stops responding during an update, you can retry the update in the IKEA Home smart app and check the connection.

Try the update again and check your device connections.
You can restart updates at any time in the IKEA Home smart app.

THINGS TO CHECK

✓ All lights are turned on
✓ Battery-powered products have working batteries
✓ DIRIGERA hub is connected to the router
✓ Router is connected to the internet

IMPORTANT TO KNOW

If the connection is interrupted during the update, the update can usually be restarted easily.
 

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