How can we help you?
Welcome, it’s great to see you. Whatever you need, we’ve got the answers, the help, and the services to make sure you have a great IKEA experience.
Helping you help yourself
Looking to check the status of your order? Want to return a product or order a spare part? We have convenient self service options which will let you do just that!
Track my order
Check the delivery statusCheck it now
Gift card balance
Check your gift card balanceCheck it now
Return or exchange products
For an exchange or refund, you can return your unopened products within 90 days.Read more
Find and order screws, cam locks, dowels and more for your IKEA products.Read more
Frequently Asked Questions
If you've found out how you want your dream home, but need some help spreading the cost, we can offer you a range of finance options to help you make your ideas a reality. Find out more about finance options
When you shop online, you can see the delivery cost before finalising your purchase. This amount is calculated according to the value of the products being delivered and where they're being delivered to. Find out more about our delivery service.
Toll free 800 4532
Phone: +971 4 203 7555
Fax: +971 4 203 7620
IKEA Business: +971 4 203 7568 / 04 203 7572