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Appliance service

Welcome to IKEA appliance service. Here we'll help you if you need to order spare parts or experience issues with your product.

Issues with your appliance

You can find answers to many questions in the user manual for the products. The user manual comes with the appliance but is also available online.

How to find the user manual on IKEA.no

  1. Search for the product in the search field.
  2. Click on "Product details" on the product page.
  3. Go to "Assembly and documents".
  4. Download the user manual (PDF) under "Advice & Care instructions". The table of contents provides an overview of all topics, such as "Troubleshooting".

If this doesn’t help, you need to contact us. Please have the product and receipt in front of you so that we can help you as quick as possible. You also need to locate the manufacturer number on the sticker on your appliance.

Find manufacturer number

Please ensure you know

  • the article number (A)
  • manufacturer number (B)
  • service number (C).

Find the sticker with the product numbers

Dishwasher. On the right side of the front

Fridges and freezers. Inside the fridge frame

Microwave oven. On the left side

Ventilator. Behind the filter

Gas stove. On the back

Cooktop. On the underside of the cooktop

Washing machine. Inside the front

Oven. On the right side

Do you have one of these products?

  • LAGAN fridge-freezer (article number 603.349.63, 004.969.39 or 305.788.01)
  • VÄRMD microwave (104.306.98)
  • TILLREDA microwave (504.867.92)
  • TILLREDA portable induction hobs 1- og 2-zone (104.867.94 or 304.970.94)
  • TILLREDA freestanding fridge (104.969.53 or 605.787.29)

 

Call IKEA customer service at 64 00 12 73

Contact information and spare parts

Find the manufacturer number (B) to get in touch with the correct service partner and have your service number (C) ready when you contact them.

Manufacturer numbers: 18535, 23199, 23232, 23244, 23256 or 50047

Claims or service: Tel. 23 50 01 12

Spare parts: Tel. 47 92 47 00 / hvitevaredeler.no

Opening hours: Mon–Fri: 8–18

Manufacturer number: 21552

Claims or service: Book online at electrolux.no/support / tel. 22 72 35 00

Opening hours: Mon–Fri: 9–17

Spare parts: Tel. 22 72 58 10

Opening hours: Mon–Fri: 9–15

Manufacturer numbers: 23071, 23327 or 23328

Claims or service: Use the form at serviceorderhub.no / Tel. 800 314 07

Spare parts: Tel. 800 314 07 / elcare.com

Opening hours: Mon–Fri: 9–16

Manufacturer number: 23320

Service: Tel. 22660560

Opening hours: 24/7

Claims: Tel. 22660560

Opening hours: 8–17, every day

Manufacturer numbers: 50111 or 50173

Repairs and service: serviceinfo.se

Spare parts: elcare.com / Tel. 81 55 95 90

Opening hours: Mon–Fri: 9–15

 

Manufacturer numbers: 50177

Claims or service:

Tel. 23 96 43 71

Opening hours: Mon–Fri: 9–17

 

For other numbers please call IKEA customer service at 64 00 12 73.

Do you need a charcoal filter for an outdated extractor hood?

If you need new charcoal filters for an extractor hood that is no longer in our range, you can order them through our partner - Hvitevareteknikk AS. The name of the charcoal filter can be found in the installation manual for the extractor hood.

If you need help with the order or have questions about these products, you can contact:

Hvitevareteknikk AS

Opening hours: Mon–Fri 8–16

Tel: 47 92 47 00

Email: [email protected]

Available filters and part numbers

NYTTIG FIL 220 | 482000009756

NYTTIG FIL 554 | 484000008577

NYTTIG FIL 558 | 484000000504

NYTTIG FIL 700 | 480122101068

NYTTIG FIL 800 | 480122100057

NYTTIG FIL 600 | 481249038013

Need help?

We are here for you. Contact us if you have questions or need assistance.