Can I return a custom-made countertop or wall panel?
It's perfectly okay to change your mind! And even though the right of withdrawal law does not allow the return of custom-made products, IKEA chooses to challenge the norm to ensure your satisfaction. Therefore, you will get back 50% of the cost of your custom-made countertop or wall panel if you no longer want it.
You can either bring it to a store or contact us if you need help transporting it.
Yes, at IKEA you can get customized countertops in laminate, thick veneer, quartz, and ceramic. Visit our page on "how to buy a kitchen countertop" for more information on how to choose and order. Book an appointment for kitchen planning with one of our experts for help with drawing and ordering.
Read moreYou can find the square meter price for our custom-made countertops on IKEA.no. You choose your own measurements, how the countertop should look, if you want cutouts, and how the sink can be glued. Therefore, the prices will vary depending on how you want the countertop in your home to be.
Read moreOf course! At IKEA, you can return products even if the packaging is broken. You will get a full refund, provided the product is unused and has no visible damage or signs of use.
Read moreYou can design a custom worktop in the Kitchen planner tool, but please note that your kitchen plan must also be verified by a Kitchen Specialist, either online or in-store to ensure your worktop will fit your new kitchen correctly.
Read moreIt can be that the countertop does not behave as expected or that something went wrong in production. Take a look at the checklist below, and we will help you find a good solution.
Read moreAbsolutely! You can return assembled furniture, but please note that you will receive 50% of the product price back. This applies to both currently assembled products and those that have been assembled previously.
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