Why isn’t my payment going through?
If your payment isn’t going through, it could be due to incorrect card details, insufficient funds in the account linked to the card, the card being blocked for online purchases, or the card having a maximum limit for online purchases, which you need to change through your bank.
Before trying again, you can also try clearing cookies from your computer or making the purchase using a different browser or device, such as a mobile phone or tablet. Read more about our payment options.
Yes, you can! We have opened up for payments from large parts of Europe and some other countries.
Read moreYou can use IKEA gift cards or store credit both in-store and online. When shopping online, choose to pay with a gift card or store credit by clicking on ‘add an IKEA gift card/store credit’ in the shopping cart and entering the redemption code and PIN from the card. If the gift card or store credit does not cover the entire amount, you can combine it with other payment options.
Read moreTake another look at the order confirmation and packaging. If you still can’t find it, track your order to check if we have split the delivery. Still can’t find it? Contact us, and we’ll resolve it!
Read moreIf you have made a purchase with the IKEA card, you have the option to choose to partially pay the amount after the purchase is completed. This can easily be done by logging into My Page on ikanobank.no and following the steps there.
Read moreThere can be several reasons why the cooktop isn't working properly. Here are some tips that might help you:
Read moreYou will usually receive an automatic refund, but if you have not received it within a week, you can contact us with your order number or receipt.
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